Refund Policy

At Nova Foxe LLC (novafoxe.com), we are committed to providing high-quality digital advertising services that help businesses achieve their marketing goals. Please review this Refund Policy carefully before purchasing our services.

1. Advertising Services

All payments for advertising services, campaign management, and marketing packages are billed according to the selected service agreement or package.

By purchasing our services, you agree to the payment terms provided at the time of purchase.

2. Refund Eligibility

Refunds may be considered in the following cases:

Duplicate payments or billing errors.
Services that were not delivered as agreed due to an issue caused by Nova Foxe.
Technical or operational issues that prevent the agreed service from being provided and cannot be resolved within a reasonable timeframe.

3. Non-Refundable Cases

Refunds are generally not available for:

Change of mind after the advertising service has started.
Dissatisfaction with campaign results, as advertising performance depends on factors such as market conditions, audience behavior, competition, and advertising platforms.
Services that have already been completed or delivered.
Client delays, missing information, or failure to provide required materials.

4. Requesting a Refund

To request a refund, please contact our support team at:

Email: sakinilhassan@gmail.com

Please include your order details, service information, and a description of the reason for your request.

We will review each request and respond within a reasonable timeframe.

5. Processing Refunds

Approved refunds will be processed using the original payment method. Processing times may vary depending on your payment provider.

Contact Us

For any questions or concerns regarding this Refund Policy, please contact:

Nova Foxe LLC
Email: sakinilhassan@gmail.com
Website: novafoxe.com